Privacy Policy

Effective Date: August 21, 2026

Solid Base Construction, LLC (“Solid Base Construction,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request an estimate, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Property address
• Project information
• Photos submitted with an inquiry
• Appointment information
• Communication preferences
• Other information you choose to provide

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage information
• Referring website
• Date and time of visits

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries
• Provide estimates
• Schedule appointments
• Provide requested services
• Communicate about projects
• Send appointment reminders
• Respond to customer questions
• Provide customer support
• Send requested text messages
• Improve our website and services
• Understand how customers find our business
• Maintain business records
• Protect our website and business
• Comply with applicable laws

3. Text Messaging

If you provide your phone number and affirmatively opt in to receive text messages from Solid Base Construction, we may use your phone number to send text messages related to your inquiry, estimate, appointment, project, or services.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us using the information on our website.

We do not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.

4. How We Share Information

We may share information with trusted service providers that help us operate our business.

These may include providers that assist with:

• Telephone and text messaging
• Customer relationship management
• Scheduling
• Website hosting
• Website analytics
• Payment processing
• Email communications
• Business administration

These service providers may only use information as necessary to provide services to us or as otherwise permitted by applicable law.

We may also disclose information when required by law, legal process, or to protect our rights, property, customers, or business.

5. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use our website and to improve website performance and marketing.

These technologies may collect information such as pages viewed, traffic sources, device type, and general website usage.

6. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

7. Data Security

We take reasonable measures to protect information provided to us.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Your Choices

You may contact us to:

• Request information about personal information we maintain about you
• Update inaccurate contact information
• Request that we stop sending certain communications
• Opt out of text messages by replying STOP

Certain communications necessary to provide requested services may still be sent when permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised effective date.

11. Contact Us

Solid Base Construction, LLC

Phone: 470-682-4292

Website: https://solidbasec.com

Business Hours: Monday–Saturday, 8:00 AM–5:00 PM

Sunday: Closed